Help Desk for IIS 2.1 Web-based help desk software soluti... - SoftRage.com

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Help Desk for IIS 2.1

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General Info

Price: 199 USD (Buy Now)

Hits: 29 visitors

Publisher: MIS Utilities

OS Support: WinXP, WinNT 4.x, Windows2000, Windows2003,

License: Shareware

Date added: 01 Jul 2010

Last Update: 20 Dec 2006

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Publisher's description

Web-based help desk software solution for delivering customer support.

Help Desk for IIS is a web-based help desk software solution for deliveringcustomer service and support. It easily installs on your web server as ISAPIextension for Microsoft Internet Information Services. You don't need anyadditional software for your customers or technicians except web browser.Open support requests via login or send an email to create a support ticket.Help Desk for IIS gives you the ability to improve productivity of your ITservice team. It keeps your company organized and efficient.- Web based. Work from anywhere, whether you are at your desk, on the road, or working from home. All features of Help Desk for IIS can be accessed though a web browser on virtually any operating system.- It's an ISAPI extension for Microsoft Internet Information Services. You can easily install it on your web server.- Receive and send email requests.- Knowledge base. All common questions can be placed into knowledge base. The overall productivity of your IT service team may increase, which is easily converted to less frustration, saved time and money.- Unlimited users. Create as many user logins as your business needs.- Firebird Database Server. All information is stored in a relational database, and the web pages themselves are produced by server-side ISAPI extension.- Password protection with strong cryptographic algorithm.- Supports Microsoft Windows NT, 2000, XP Pro, 2003, Vista.

Version History

Version 2.1 added on: 20 Dec 2006

Related Tags:

help desk helpdesk web-based web based web-based help desk web-based helpdesk support desk help desk web-based support easily server microsoft information

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